Organization Overview

The Center for Dialog & Resolution (also known as: Pierce County Center for Dispute Resolution) is an independent non-profit 501(c)(3), mediation service provider, training center and consulting service in downtown Tacoma, Washington.

We believe that collaboration and consensus building are often preferable to group dysfunction, grievance processes or eventual litigation as methods of resolving conflicts. This belief drives our commitment to making affordable mediation, settlement conference, training and consulting services available to our community.


The organization was founded in 1994 by a group of devoted Pierce County community members. Their vision was one of a county where citizens could resolve day-to-day conflicts in a productive and peaceful manner, prior to entering a courtroom. That year, the first class of the American Leadership Forum in consultation with the local Bar Association and the court created the Center for Dialog & Resolution (CDR), a 501(c)(3) non-profit organization. CDR thus began as an alternative forum for resolving civil disputes. In 2015, we formally changed our name from Pierce County Center for Dispute Resolution to the Center for Dialog & Resolution (CDR). We listened to our community. We learned how the word “dispute” does not describe the services we offer. We are proud to help people reach agreements through “Dialog & Resolution”.

Our Vision

People in our community choose respectful, positive, and peaceful ways to resolve differences.

Our Mission

We provide innovative, affordable, and cooperative channels to resolve differences and improve relationships through empowering the community.  Our professional mediators and staff offer mediation and conflict resolution training services to the public, businesses, non-profit organizations, and governmental agencies.

Our values