CDR contracts individually with private and public entities (*see list of clients) wishing to have in-house training for specific employees on issues specific to their workplace. The training incorporates basic conflict resolution skills, theory, and strategies with customized exercises and content developed in collaboration with the referring business or organization. Most communication skills apply not only to mediators, but any individuals as part of basic human interaction. Learn how acknowledgement can diffuse aggression, how re-framing can shift the back/forth or tit-for-tat dialogue that often occurs in contentious moments.
We offer experiential workshops for all those in the community, including managers and supervisors, customer service personnel, HR professionals, community workers, and in general for those wanting to learn effective ways of communicating that helps you focus on common interests and concerns even in the most contentious situations.
The following 2016 workshops are scheduled at CDR:
- Basic Mediation Training (see Calendar for 2016 dates)
- Building Agreements: Negotiation and Facilitation Training (see Calendar for 2016 dates)
For training on-site at you business as a specialized training focusing on the needs of your office personnel, contact email@example.com or call the office.
Contract trainings and facilitation services are designed for each organizations specific needs. We have worked with organizations to resolve interpersonal disputes, build team work and facilitate strategic planning and change processes. We have developed customized trainings for a variety of organizations with the following concepts in conflict dynamics, maximizing interpersonal communication skills, conflict de-escalation techniques, conflict resolution process design are among the most popular. Some organizations we have worked with include Pierce County Auditor, Everett College, Pacific Lutheran College, Safe Streets, Tacoma Public Schools, Tacoma Community College, AmeriCorps, the Veterans Association, Puget Sound Interfaith Camp, City of Tacoma, DSHS, and many businesses and non-profit organizations.
Our professional staff have made 2 hour interactive presentations to introduce conflict resolution skills to a variety of boards, staff and collaborative groups around Pierce County.
If you are interested please contact us:Contact Us