Maralise Hood Quan, EJD
Maralise is a facilitative and foreclosure trained mediator, and has served as the Executive Director of the Center for Dialog & Resolution since May 2007. She holds a BA in International Relations and Conflict Management and a Juris Doctorate, which she received in 2008. Her previous experience includes working as Coordinator of the Conflict Resolution Program at the United Nations University for Peace, a professional mediator in a firm focused on land use, state agency mediations and problem solving services, and Chief of Staff to State Representative Dennis Flannigan.
Jennifer Norlund Unger
Jennifer is responsible for case management and attorney-mediator training. She works both directly and indirectly with the local courts to provide dispute resolution services through small claims and district and superior court settlement conferences. She is also a facilitative and foreclosure trained mediator.
Jennifer holds an MS in Negotiation and Dispute Resolution from Creighton University, an International Conflict Negotiation certification from The Institute for International Mediation and Conflict Resolution, and the United Nations Advanced Facilitation Training Certification. Her background includes volunteering as an online facilitator for Soliya, a UNAOC-sponsored program that brings together college students in the West and the Arabic-speaking world for open dialogue. She has also served as a board member with the Pierce County Juvenile Court.
Jennifer oversees the Center’s day-to-day operations and delivery of consulting services.
Jennifer graduated Magna Cum Laude in Business Administration from Colorado Technical University. She brings to the Center over 25 years of progressive experience across a broad range of business operations and continuous improvement. She especially enjoys spending free time with her grandkids.
Heidi welcomes CDR’s guests and manages initial case intake.
Heidi is from Steilacoom, WA. She graduated from Central Washington University with a degree in Community Health Education and has provided administrative services in the medical field in addition to becoming a polysomnographer. Heidi enjoys gardening and spending time with her animals.
Business Development Associate
Will supports consulting services and business development.
Raised in San Rafael California, Will is a recent graduate from the University of Puget Sound where he studied International Relations. In his spare time, he enjoys attending concerts, surfing, and exploring the Pacific Northwest!
Mediation Services Coordinator
Jami grew up in the South Sound and attended Gonzaga University where she studied sociology, journalism and music. She has past experience working in non-profits, small law firms and the American Bar Association’s Legal Services Division. She spent several years running a business creating balloon art for events all over the Northwest. In her free time, she enjoys playing clarinet and bicycling.