MHQ Photo 2



JenU Photo


JenniferM Photo 2


Duane pic_2020
Kelly Photo
Jessica K pic_2020
Amanda V pic_2020

Maralise Hood Quan, EJD

Executive Director

Certified Mediator

Maralise is a facilitative and foreclosure trained mediator, serving as the Executive Director of the Center for Dialog & Resolution since May 2007. She holds a BA in International Relations and Conflict Management and a Juris Doctorate, which she received in 2008. Her previous experience includes working as Coordinator of the Conflict Resolution Program at the United Nations University for Peace, a professional mediator in a firm focused on land use, state agency mediations and problem solving services, and Chief of Staff to State Representative Dennis Flannigan.

Jennifer Norlund Unger

Associate Director

Certified Mediator

Jennifer holds an MS in Negotiation and Dispute Resolution from Creighton University, an International Conflict Negotiation certification from The Institute for International Mediation and Conflict Resolution, and the United Nations Advanced Facilitation Training Certification. Her background includes volunteering as an online facilitator for Soliya, a UNAOC-sponsored program that brings together college students in the West and the Arabic-speaking world for open dialog. She has also served as a board member with the Pierce County Juvenile Court.

Jennifer Moffett

Operations Manager

Jennifer oversees the Center’s day-to-day operations and delivery of consulting services. She graduated Magna Cum Laude in Business Administration from Colorado Technical University and brings over 25 years of progressive experience across a broad range of business operations and continuous improvement.  Jennifer especially enjoys spending free time with her grandkids.


Duane Parker

Mediation Services Case Manager

Duane graduated with honors from the University of Washington Tacoma with a Bachelor Degree in Applied Science in Ethnic, Gender, and Labor studies.  A husband, father of two, and grandfather of two beautiful twins, Duane's passions ripple out through his active participation with community organizations such as Undoing Institutional Racism in King County, Seattle against Slavery, and the Lambert House of Seattle.


Kelly McDonald

Community & Donor Relations Mgr

Kelly is the first ever Community & Donor Relations Manager for the Center! Her strong background in fundraising and marketing spans nearly 15 years in the nonprofit arena along with backgrounds in teaching, financial planning and management. An avid craft beer enthusiast and self-professed nerd, Kelly enjoys doing trivia and playing Scrabble with friends and just added chess to her repertoire.



Jessica Kowalski

Director of First Impressions/Administrative Assistant

Jessica serves as CDR’s Director of First Impressions, and as you might expect, gives exceptional customer service with humor and empathy. Jessica is the proud mom to Avery and Hadley and is close to her extended family. A fierce advocate for equity and access, Jessica actively participates in local political campaigns. In her spare time, Jessica is a killer baker and loves to work in the yard.


Amanda Victor

Director of First Impressions/Reception

Amanda supports CDR part time in several roles and takes pride in doing things efficiently. When not at the Center, Amanda spends her time coaching gymnastics, working as a barista, and baking sourdough bread. It is important to note she has been baking since pre-COVID, and chases the perfect loaf with each baking! Given the option, Amanda would spend a day with her sister, a good book, and a burrito from Rubio’s in Long Beach, CA.