Maralise Hood Quan, EJD
Executive Director
Certified Mediator
Maralise is a facilitative and foreclosure trained mediator, serving as the Executive Director of the Center for Dialog & Resolution since May 2007. She holds a BA in International Relations and Conflict Management and a Juris Doctorate, which she received in 2008. Her previous experience includes working as Coordinator of the Conflict Resolution Program at the United Nations University for Peace, a professional mediator in a firm focused on land use, state agency mediations and problem solving services, and Chief of Staff to State Representative Dennis Flannigan. (pronouns: she/hers)
Jennifer Norlund Unger
Associate Director
Certified Mediator
Jennifer holds an MS in Negotiation and Dispute Resolution from Creighton University, an International Conflict Negotiation certification from The Institute for International Mediation and Conflict Resolution, and the United Nations Advanced Facilitation Training Certification. Her background includes volunteering as an online facilitator for Soliya, a UNAOC-sponsored program that brings together college students in the West and the Arabic-speaking world for open dialog. She has also served as a Diversion Board member with the Pierce County Juvenile Court. (pronouns: she/hers)
Jennifer Moffett
Operations Manager
Jennifer oversees the Center’s day-to-day operations and delivery of consulting services. She graduated Magna Cum Laude in Business Administration from Colorado Technical University and brings over 25 years of progressive experience across a broad range of business operations and continuous improvement. Jennifer especially enjoys spending free time with her grandkids. (pronouns: she/hers)
Jessica Kowalski
Director of First Impressions/Administrative Assistant
Jessica serves as CDR’s Director of First Impressions, and as you might expect, gives exceptional customer service with humor and empathy. Jessica is the proud mom to Avery and Hadley and is close to her extended family. A fierce advocate for equity and access, Jessica actively participates in local political campaigns. In her spare time, Jessica is a killer baker and loves to work in the yard. (pronouns: she/hers)
Amanda Victor
Director of First Impressions/Reception
Amanda supports CDR part time in several roles and takes pride in doing things efficiently. When not at the Center, Amanda spends her time coaching gymnastics, working as a barista, and baking sourdough bread. It is important to note she has been baking since pre-COVID, and chases the perfect loaf with each baking! Given the option, Amanda would spend a day with her sister, a good book, and a burrito from Rubio’s in Long Beach, CA. (pronouns: she/hers)
Jamari Littlejohn
Director of First Impressions/Administrative Assistant
Jamari supports CDR as an administrative assistant and as a member of the Eviction Resolution Program team. As someone who sits at the intersection of many marginalized identities, they are passionate about equity, inclusion, and social justice and hope to do their part to make the world a safer and better place for marginalized peoples. They are also passionate about storytelling, and spend their free time writing, reading, and engaging with all sorts of creative mediums. (pronouns: they/them)
Mel Humphryes
Director of First Impressions/Administrative Assistant
Mel supports CDR as an administrative assistant and as a member of the Eviction Resolution Program team. She is a wife, artist and a pet lover who has 3 cats. When she was around 4th grade, instead of watching Saturday morning cartoons, she used to watch People's Court and Bob Ross Painting. (pronouns: she/hers)
Autumn Star
Small Claims and District Court Mediations Coordinator
Autumn collaborates with the Pierce County District Court to provide mediation services as the Small Claims Coordinator. An MSW candidate at Columbia School of Social Work, they are dedicated to fostering personal and communal healing through social accountability and responsibility. Autumn has worked as an advocate for queer youth, a postpartum doula, and a facilitator for trainings in communication skills, trauma resiliency, and building sustainable communities. They are passionate about deconstructing oppressive systems, body mechanics and dance, and community building. (pronouns: they/them)
Eli Harris
Online Services Support
Eli is passionate about learning, traveling, and watching Jeopardy. He prides himself on his communication skills and grit. On an ideal day, Eli would spend time with family, music, sunshine, and a hike. (pronouns: he/his)
Kelly McDonald
Community & Donor Relations Mgr
Kelly is the first ever Community & Donor Relations Manager for the Center! Her strong background in fundraising and marketing spans nearly 15 years in the nonprofit arena along with backgrounds in teaching, financial planning and management. An avid craft beer enthusiast and self-professed nerd, Kelly enjoys doing trivia and playing Scrabble with friends and just added chess to her repertoire. (pronouns: she/hers)