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Our Team

Staff

Board Members

photograph of Maralise Hood Quan

Maralise Hood Quan (She/Her)

Executive Director

Certified Mediator

Maralise brings a breadth of experience in the field of conflict resolution to the Center For Dialog & Resolution (formerly Pierce County Center for Dispute Resolution) as the Executive Director since May 2007.

Before earning her BA in International Relations and Conflict Management, Maralise worked in intercultural and nonviolent conflict resolution settings in her native Washington State. In 1985, Maralise was the Coordinator of the Conflict Resolution Program at the United Nations University for Peace. In that role, she was instrumental in the success of such projects as the Central American Peace Education curriculum, World Conflict Resolution Center and multiple trainings and sessions for parties involved in national peace negotiations.

In 2000, after years of working together as consultants to help resolve conflict, Maralise and her husband, Julio Quan, returned to Washington. She worked as a professional mediator in a small firm focusing on land use, state agency mediations and problem-solving services. This led her to pursue her long-time interest in the law-making process. She became Chief of Staff to State Representative Dennis Flannigan, serving the people of the 27th Legislative District for five years. In 2007, she became the Executive Director of the then Pierce County Center for Dispute and Resolution. She received her Juris Doctorate in 2008

photograph of Jennifer Unger

Jennifer Unger (She/Her)

Associate Director

Certified Mediator

Jen works to ensure that CDR’s team connects the right people to the right place at the right time with the right materials. This balancing act also includes human resource management, and mediating, facilitating, training, coaching, or wrestling with the transition of a nonprofit into to a hybrid-digital world and the challenges it brings. 

She holds a MS in Negotiation and Dispute Resolution from Creighton University; a Senior Professional in Human Resources (SPHR) certification; and certificates in International Conflict Negotiation from the Institute for International Mediation and Conflict Resolution, Harvard Negotiation Master Class, and the United Nations Advanced Facilitation Training. Her background includes outreach and lobbying with the WA State Chiropractic Association; training as a union field organizer; attending a no-longer-in-existence law school; and volunteering as a facilitator for Soliya, a program that brings college students from around the world together for dialog about socio-political issues. She recently completed her multiple terms as a member of the Practice of Law Board under the supervision of the WA State Supreme Court. Outside of CDR, she can be found enjoying life through the views of her toddler, trying out new recipes, being outdoors in the PNW as much as possible, creating stained glass art, and embracing the continual journey of becoming a more empathetic and accepting human being.

photograph of Jennifer Moffet

Jennifer Moffett (She/Her)

Operations Manager

Jennifer oversees the Center’s day-to-day operations and delivery of consulting services.  She graduated Magna Cum Laude in Business Administration from Colorado Technical University and brings over 25 years of progressive experience across a broad range of business operations and continuous improvement.  Jennifer especially enjoys spending free time with her grandkids.

Celyna Addison (She/Her)

Community and Donor Relations Manager

 Celyna is determined to provide donors and the community with a positive experience. She enjoys creating excitement in others and building relationships with individuals that last. In her free time, she enjoys spending time with her husband and spoiling her two cats. She describes herself as a huge pop culture nerd and enjoys reading, traveling, and watching Korean dramas.

photograph of Jessica Kowalski

Jessica Kowalski (She/Her)

Operations Assistant

In her role, Jessica overseas the First Impressions department, and as you might expect, gives exceptional customer service with humor and empathy. Jessica is a proud mom to Avery and Hadley and is close to her extended family. A fierce advocate for equity and access, Jessica actively participates in local political campaigns. In her spare time, Jessica is a killer baker and loves to work in the yard.

Erika Hillman (She/Her) 

Director of First Impressions

Erika recently moved to Tacoma from Florida, and she loves that working at the CDR provides opportunities to interact with people from her new community. In her spare time, she enjoys reading, watching hockey (Go Red Wings!), hiking, visiting theme parks, and marveling at the size of mountains.

Amanda Victor (She/Her)

Mediations Services Assistant

Amanda LIVES for coordinating mediations! Getting to know our mediators has been one of the most fulfilling experiences of her young life. The knowledge, skill, and kindness so readily and constantly displayed towards our Center and our clients is a truly amazing thing to be a part of and witness. As far as personally, Amanda likes the heat and beaches – “You can take the girl out of Southern California, but you can’t take SoCal out of the girl! Go Lakers!”

Garrett Schmidt (He/His)

Special Projects Coordinator – Eviction Resolution Program

Garrett co-designed the ERPP workflow and now oversees our certification on cases. Garrett joined the CDR team late 2020 and has been a certified mediator since January 2021.  He is helping development the Eviction Resolution Pilot Project and understanding the role mediators play when approaching tenant & housing provider hardships.  Outside of the center, Garrett spends his days working in the yard, enjoying family, and catching up with friends.

Celi (Celinez) Saez (She/Her) 

Case Manager/ERPP Specialist- Eviction Resolution Program

Celi brings her insights and clear communication as a case manager and ERPP specialist for the Eviction Resolution Program. She enjoys helping people, so working at the center allows her to do just that. She loves listening to music, reading, coloring mandels, traveling, and being outside.

Robert Bone (He/His)

Data Manager

Robert brings a sense of order and flexibility to CDR’s data entry, management and reporting.  Robert is passionate about problem solving and continuous process improvement. Robert enjoys spending time with his family engaging in a wide variety of outdoor adventures from Motorcycling, to Scuba Diving, to Snowboarding; there is an adventure for just about every environment in any weather.

Mary Ann Schleer (She/Her)

Mediator Manager

Mary Ann will use her mediator experience to support and guide all our mediators through their professional development.  Mary Ann Schleer has been involved with the Center since 2009, and after a few years away returns to the center as Mediator Manager in 2022.  She has mediated parenting plans with CDR, small claims in Pierce County and Ada County Idaho and workplace for the federal government in Washington, Oregon and California. Topics of interest include family mediation and faith-based conflict coaching. Mary Ann retired from federal civil service in 2020 to pursue other activities including hobby farming and textile arts. 

Amanda Westbrooke (She/Her)

Eviction Resolution Program

Amanda brings her mediator and communicator self to support all staff hold the tough conversations that surround eviction resolution program.  Amanda Westbrooke serves as a team member and mentor of the Eviction Resolution Program. She is a natural educator and storyteller, which has led her to weave local tradition with urban progress. With vast experience and knowledge, she is committed to peace, justice, fairness, and progress of all types enabling her to assist CDR’s mission and the Pierce County community. Amanda is a mother and enjoys gardening, food, films, fashion, opera, and classical music.

Amanda-Rae Heart (She/Her)

Eviction Resolution Program

Amanda-Rae works closely with the Eviction Resolution Program and handles all incoming correspondence in our Solve-It email.  Her passion and energy is focused on helping others through difficult times. She enjoys spending time with her family, knitting, and supporting the LGBTQA+ community.

Tabitha Dominguez (She/Her)


2022 Board of Directors

Our Board of Directors is composed of leaders in business, social services, non-profit organizations, government, and our community.  All bring unique skills and expertise to provide guidance and oversight to the organization.

Board Members and Officers

  • Denny Eliason, President 
  • Chelsea Hager, President Elect
  • Nancy Tam Davis, Past President
  • Robbin Geiger, Secretary
  • Michael Transue, Treasurer
  • Lauren Adler
  • Beth Boggs
  • Joshua Brumley
  • Aggie Clark
  • Vicki Diamond
  • Shakisha Ross
  • Noha Mahgoub
  • Ed McGuire
  • Rai Nauman Mumtaz