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  • July 11th – July 13th, July 19th & 20th
    July 11, 2018 - July 20, 2018
    8:30 am - 5:30 pm

July 11th – July 13th, July 19th & 20th
8:30am – 5:30pm


37.75 CLE credits (7.75 ethics)*, 37.5 Clock Hour credits,

Marriage & family/mental health/social workers   37.5 CEU credits**

Would you like formal training in facilitating parties to work to resolve conflict? CDR is offering a Washington Mediation Association-approved course teaching the process of mediation, communication skills and conflict dynamics to promote peaceful and constructive approaches to conflict and its resolution. Whether in the workplace, home, or in our community, this course will explore skills that can be used in all aspects of your life.

Trainees who have completed the course are eligible to begin the Practicum at CDR to become a certified mediator.

This experiential 40-hour, 5-Day Training includes a comprehensive Manual covering the following Agenda items:

  • Overview of Conflict Resolution systems
  • Conflict dynamics, styles, and resolution concepts
  • The 8-stage mediation model
  • Interpersonal communication skills
  • The role of the mediator, neutrality & bias
  • Positions, interests, values, and basic needs
  • Mediator ethics, protocol, and professional standards
  • Cultural diversity
  • Certificate of completion of training