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  • Fall 2020
    September 11, 2020 - September 14, 2020
    9:00 am - 4:00 pm

ToughConversations.pdf flyer

Learn and practice in this lively and experiential 2-day workshop specifically designed for managers and supervisors to help with tough situations.

Basic concepts and skills:

 Conflict resolution skill
 Manage conflicts as possibilities
 Learn how to address personnel issues
 Manage emotions
 Explore: office power dynamics, workplace culture, and communication styles

Who would benefit from this course:

• Managers
• Supervisors
• Leader in the community
• Legal professionals
• Customer service
• Sales associates

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Training Costs:

$400 per person

$350 per person for 3 or more from the same organization

 

SHRM eligible / PDC pending