• January 30, 2019 - January 31, 2019
    8:30 am - 5:30 pm
Registration is at an external URL for this event.

Learn and practice in this lively and experiential 2-day workshop specifically designed for managers and supervisors to help with tough situations.

Basic concepts and skills:

 Conflict resolution skill
 Manage conflicts as possibilities
 Learn how to address personnel issues
 Manage emotions
 Explore: office power dynamics, workplace culture, and communication styles

Who would benefit from this course:

• Managers
• Supervisors
• Leader in the community
• Legal professionals
• Customer service
• Sales associates