The following trainings are held at our office, 717 Tacoma Ave. S., Tacoma, WA 98402

When the Public Attacks:  Techniques for Customer Service Personnel Training (2-Day)

Do you work directly with the public?  This experiential workshop is designed especially for those who deal with the public directly and face very specific challenges.  You'll learn the dynamics of conflict, de-escalation techniques, and more!

Follow the 2018 links below for more information and registration:

Fall 2018: 11/1 - 11/2

 

Tough Conversations: Conflict Resolution Skills for Everyday Workplace Issues (2-Day)

Are conflicts getting in the way of work?  Do you wish you could spend more time being productive rather than reactive?  Register today for this 2-day workshop and learn skills to help promote a transparent and productive workplace environment.

Follow the 2018 links below for more information and registration:

Fall/Winter 2018: 12/4 - 12/5