Call us: 253-572-3657

The following trainings are held at our office, 717 Tacoma Ave. S., Tacoma, WA 98402

When the Public Attacks:  Techniques for Customer Service Personnel Training (2-Day)

Do you work directly with the public?  This experiential workshop is designed especially for those who deal with the public directly and face very specific challenges.  You'll learn the dynamics of conflict, de-escalation techniques, and more!

Training dates for 2018 are:

Summer 2018: 6/6 - 6/7

Fall 2018: 11/1 - 11/2


Tough Conversations HR Training (2-Day)

Training dates for 2018 are:

Spring 2018: 5/30 - 5/31

Fall 2018: 12/4 - 12/5


Facilitator Training (3-Day)

Interested in becoming a facilitator?  Just want to have more productive meetings?  Join us at our very first Facilitator Training where we host Community at Work, internationally acclaimed authors of Facilitator's Guide to Participatory Decision-Making. 

Training dates for 2018 are:

Spring 2018: 4/13 - 4/15