Public Training Workshops
Basic Mediation Training
Learn the process of mediation, communication skills, and peaceful conflict resolution. Demonstrating the skills taught in this 40-hour class will enable you to explore peaceful and constructive approaches to conflict in the workplace, home, and your community. Basic Mediation Training Flyer
Recognized for 37.5 Credits (CLE, CEU, Clock Hours) by:
- Washington State Bar Association (WSBA) Attorneys
- National Association of Social Workers (NASW) Social Workers, Therapists, and Counselors
- Office of Superintendent of Public Instruction (OSPI) Educators
2022 Basic Mediation Training Schedule:
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- Spring: March 1, 3, 8, 10, 15, & 17
- Summer: July 6, 7, 8, 13, 14, & 15
- Fall: September 27, 28, 29, October 11, 12, & 13
Time commitment: Daily from 9:00 AM PST - 5:00 PM PST (Break from 12noon - 2:00 PM PST)
Training Cost:
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- $700 Registration
- $550 Group Registration (3+ attendees from the same organization)
- $650 Early Bird Special (Pay in full & register 30 working days prior to training session)
Tough Conversations: Conflict Resolution Skills for Everyday Workplace Issues Workshop
Are conflicts getting in the way of work? Do you wish you could spend more time being productive rather than reactive? Register today for this 4-day VIRTUAL workshop and learn skills to help promote a transparent and productive workplace environment.
Highly interactive and 100% through Zoom!
A fun way to learn and connect with others during these difficult times. You will be interacting with web-based whiteboards and fellow participants.
- April 12, 14, 19, & 21 from 8:30 AM - 1:30 PM PST
- + 4-hours of individual work
- October 25 & 27, and November 1 & 3 from 8:30 AM - 1:30 PM PST
- + 4-hours of individual work
When The Public Attacks: Customer Service Workshop
Do you work directly with the public? This experiential virtual workshop is designed especially for those who deal with the public directly and face very specific challenges. You'll learn the dynamics of conflict, de-escalation techniques, and more!
2022 dates to be announced soon!
The Center for Dialog & Resolution is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.