Public Training Workshops
Tough Conversations: Conflict Resolution Skills for Everyday Workplace Issues Workshop
Are conflicts getting in the way of work? Do you wish you could spend more time being productive rather than reactive? Register today for this 4-day VIRTUAL workshop and learn skills to help promote a transparent and productive workplace environment.
Highly interactive and 100% through Zoom! A fun way to learn and connect with others during these difficult times. You will be interacting with web-based whiteboards and fellow participants.
- July 20 & 22 from 8:30 AM - 1:30 PM PST
- July 26 & 28 from 8:30 AM - 12:00 PM PST
- + 4-hours of individual work
When The Public Attacks: Customer Service Workshop
Do you work directly with the public? This experiential virtual workshop is designed especially for those who deal with the public directly and face very specific challenges. You'll learn the dynamics of conflict, de-escalation techniques, and more!
2021 dates to be announced soon!
The Center for Dialog & Resolution is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.