The following trainings are held at our office, 717 Tacoma Ave. So., Tacoma, WA 98402
Customer Service Workshop: When the Public Attacks (2-Day)
Do you work directly with the public? This experiential workshop is designed especially for those who deal with the public directly and face very specific challenges. You'll learn the dynamics of conflict, de-escalation techniques, and more!
March 7th - 8th
May 15th - 16th
November 12th - 13th
Tough Conversations Workshop: Conflict Resolution Skills for Everyday Workplace Issues (2-Days)
Are conflicts getting in the way of work? Do you wish you could spend more time being productive rather than reactive? Register today for this 2-day workshop and learn skills to help promote a transparent and productive workplace environment.
January 30th - 31st
April 18th - 19th
December 5th - 6th